We fully believe in the quality of our custom made products. We will grant a full refund or replacement on the subtotal of any order that is defective in quality or does not meet the description of the product according to the information provided on the web site.

Please contact us within 5 days of receiving your order if your item arrives defective or damaged.

We do not accept returns or exchanges

Each order is cut custom, which is great because it allows us to offer many variables such as color, finish, size and letter style, but this versatility means we are not able to reuse returned items. We are happy to send samples and digital proofs to ensure you are certain of your purchase before placing an order.